Interactive product customization

Show all the available options and allow customers to design a personalized product that’s unique to them. Use RFID tags or cameras to allow customers to place fabric swatches or similar samples on a reader and see what the results would look like.

For retailers who carry a wide range of inventory in different configurations, not all of which can be displayed in store.

• Department stores
• Furnishing
• Apparel
• Electronics
• Automotive

Works well for customizable products where customers can choose multiple options.

• A sofa with multiple fabric options
• A cabinet available in several colors
• Vehicles
• Gifts with the recipient’s name

Browse

View your entire product range, including all configurable options for each model. Customers can download product information to their mobile via a QR code.

Material reader

Place a material sample or accessory up to the reader and it will automatically display the selected model in that configuration.

Complete purchase

Place an order and pay directly at the terminal using credit card or mobile payment. If the item is in stock, they can collect it immediately, otherwise they can choose between delivery or pickup.

Benefits

Increases customer satisfaction by offering more choice and convenience, and increases revenues by reducing lost sales.

• Increase sales: customers can view and purchase personalized items that meet their exact requirements.
• Increase productivity: customers can self-serve when looking for information which reduces workload on store associates.
• Accurate data: detailed tracking of what customers are looking for enables you to predict future demand and optimize in-store inventory.

Ombori Grid

Part of the Ombori Grid, a platform which includes a suite of customizable mix-and-match apps, targeted at retailers and other businesses.

• Fully customizable: fits the needs of your business and includes your branding
• Rapid deployment: quick and simple to install and configure
• Easy scaling: roll out to multiple locations with minimal effort and cost
• Central control: manage all locations and queues from a single hub
• Usage-based billing: pay only for what you use
• Hardware support: runs on a wide range of hardware, including Android and iOS tablets
• Mobile integration: makes use of the visitor’s own mobile device
• Grid integration: all solutions use a common platform allowing them to share data and interoperate
• Proven technology: based on Microsoft Azure IoT
• Developer tools: create your own apps