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D365 Marketing Customer Journeys: 1-Day Workshop

BroadPoint, Inc

Anxious to create a personalized multi-channel customer journey that delivers the right message at the right time in the right channel to create rewarding relationships? We’ll set you up for success!

Anxious to create a personalized multi-channel customer journey that delivers the right message at the right time in the right channel to create rewarding relationships? We’ll set you up for success!

Led by one of our seasoned CRM consultants, this 1-day workshop is specifically focused on learning all about the customer journey capabilities within Dynamics 365 Marketing.

This full-day workshop, held virtually over Microsoft Teams, covers the basics of creating the customer journey and offers you hands-on experience with the application.

Deliverables At the end of the day, you will be able to:

  1. Create a customer journey from an existing template.
  2. Create a customer journey from scratch.
  3. Target an audience for a customer journey.
  4. Configure the settings for execution of a customer journey.
  5. Generate and collect analytics and KPIs from the results of your customer journey.

Vos žvilgtelėjus

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