Mixed Reality in Manufacturing. Field Service Operations: 1-day Workshop

Columbus Global

Learn how to enable new opportunities that Mixed Reality can bring to your manufacturing business

The offer

Columbus Offer “Mixed Reality in Manufacturing: Field Service Operations” is a one-day workshop that will help your team to learn:

  • How to enable MR-driven guides for frontline site technicians​
  • Which Microsoft technologies (including Dynamics 365 Mixed Reality & Supply Chain Management) should be considered for training, work instructions and work order execution
  • How to tailor HoloLens 2, Dynamics 365 Guides, and Dynamics 365 Field Service to your business needs​
  • Facts in short

    The workshop can be delivered onsite globally (Scandinavia, UK, Europe), it lasts for 1 day and requires the involvement of representatives from IT department, Engineering and Service departments, R/D Director,​ and Service/After-Sales​ Director. Note that participants don't need to have IT knowledge to be a part of the workshop. On the contrary, understanding of your current processes, operational activities​, and future requirements matter the most.

    Workshop in details

    Stage 1.Understanding your needs: 30 min call prior to the workshop to customize it for your business specifics;

    Stage 2.Introduction to the HoloLens 2 and Dynamics 365: use cases & benefits of connecting MR and work order execution​​;

    Stage 3.Mixed Reality enablement​: architecture and best practice​, technology, business & process considerations​​;

    Stage 4.Demonstration: possibilities of Dynamics 365 and associated tools to drive improvements in field service efficiency​;

    Stage 5.Discussion: current work order/work instructions applications​, future roadmap based on your requirements​, Q&A, and next steps​​.

    Business use cases for the workshop

  • Hands-free service experience​
  • Expert advice in the field
  • Trumpa apžvalga