Quick Dynamics Insights implementation to improve customer engagement for sales, service and field-service while prioritizing customer activity, customer transactions to deliver tangible outcome.
Opportunity and Account Insights - Identifies, surfaces, and prioritizes the most valuable deals —those with the largest deal size, most executive engagement, and more — directly within Sales so reps are always one step ahead.
Customer Churn Risk - Predict the likelihood of a customer leaving so that you can intervene and keep your customer happy.
Propensity to Escalate - Predict the likelihood of a customer escalating a case to social media, so that you can keep your customer happy.
Data ingestion using Power Automate, 3rd party connectors or Hexaware custom-built connectors.