Teams Phone Pilot: 1-Month Pilot Implementation

TechNet UC LLC

The Teams Phone Pilot is an engagement that enables customers to pilot their top calling use cases and scenarios for Teams Phone with PSTN connectivity for up to 50 users.

During this Pilot we will: • Define use cases and scenario to pilot with Teams Phone. • Complete preparation checklist and remediation tasks • Teams Phone configuration including validation in customer production tenant • Configure at least one PSTN connectivity option for Teams Phone (Microsoft Calling Plans, Operator Connect, Teams Phone Mobile and/or Direct Routing) • Enable up to (50) users for Teams Phone with phone number assigned • Configure one Auto Attendant and Call Queue with phone number assigned. • Provide user adoption & administrator readiness • Offer support based on customer feedback • Provide next steps and findings for complete rollout

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