Enabling remote customer engagement with quality and safety
During a crisis like the ongoing coronavirus pandemic, organizations need to stay relevant and support customers, while prioritizing their safety.
Wipro’s ‘Virtual Visits’ solution will enable ﬁeld service engineers to virtually troubleshoot the problem from their home and advise the best solution to customers and make a visit, when absolutely necessary, complying with government guidelines. Sales teams can also use this tool to virtually assess the work involved, showcase their products or services effectively and provide quotes without visiting their client's location.
A one stop solution to enable remote sales and service by integrating guideline surveys, collaboration tools and remote assist support