EQUIP FOR FIELD SERVICE leverages Bluleader’s specialist IP to deliver a templated Microsoft’s Dynamics 365 Field Service, Portals and Power Suite solution to allow customers to easily request services whilst empowering mobile field service teams to deliver those services effectively.
Marketing automations, self-service portals and in-field sales prompts unlock new sales capabilities, while the pre-service checks (infused with Artificial Intelligence) drives higher first-time issue resolution and increases service effectiveness. The powerful scheduling tool, automated alerting system, and mobile navigation elements keeps the technician on schedule. The automated messaging system keeps clients notified of upcoming appointments and arrival times to avoid disappointments. Since the solution is fully integrated it drives efficiency, speed and transparency throughout the order-to-cash process.
The pre-built template can easily be deployed in an agile way to will ensure rapid return on investment whilst providing a platform in which to grow and innovate.