https://store-images.s-microsoft.com/image/apps.64335.dde84b84-4b72-4475-98b8-0bfaab6d2d79.def1d6a2-dde8-4175-8aa6-075ff8ca6b86.21791dd1-733f-4941-bd2e-b0765d4ddbd7
Smart Customer Mobile (SCM®)
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SCM® is a digital customer engagement platform hosted on MS Azure for Energy and Water Utilities
Energy and Water customers are demanding real-time digital engagement to manage services, view and pay bills, monitor energy and water use, and utilize Smart Home capabilities. SCM® provides a single platform to enable these interactions and more on Web, Mobile, SMS Text, Voice, and Social Media channels for Utility customers worldwide.
SCM®, together with Microsoft Azure, helps Energy and Water Utilities deliver:
The value proposition of SCM® is centered around-
Over the years, SCM® has proved to be a leading platform globally and is trusted by Utilities across the world. SCM® has provided significant returns to its businesses, some of which are-
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