Workshops to improve use of business processes based in the area of sales, customer service and complaints, dedicated to Clients' business sponsors and IT Managers.
The offer includes two-days workshop which will cover the business area of Dynamics 365 Sales or Customer Service. Topics to be addressed : use of CRM, business results, ROI and risks. The workshop should be attended by business sponsors (stakeholders) and managers of IT departments. Price is based on scope of work. The following issues will be discussed during the workshops:
Day 1: Audit and verification of Client Dynamics 365 environment
Day 2: Discussion on Client-specific business benefits (ROI) on the basis of information gathered on Day 1
The result of the workshop is a tailored strategy document prepared for the Client: