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SOFTEL Skype for Business Auto Answer (Retail)

SOFTEL Communications Inc.

Provides Retail customers with a tamper-proof auto-answer deployment of Microsoft Skype for Business

This auto-answer solution for Microsoft Skype for Business supports cases where end users are not able or allowed to physically interact with the user interface to accept incoming calls. In the majority of cases, this is to facilitate voice and/or video calls being instigated in remote offices or offshore locations.

Through extended development during 2020, SOFTEL are also planning to provide the same functionality for Microsoft Teams, as a migration path from Microsoft Skype for Business.
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