Capgemini Rapid Field Service: 8 Wk Implementation

We have developed ‘Rapid Results’ offering to enable our clients to take advantage of the core ‘out of the box’ capabilities of Dynamics 365 for Field Service, to deliver immediate results and to provide a platform upon which additional capabilities can be added in the future. All this can happen within a short timeframe at a fixed cost, and without the risk associated with a lengthy and complex implementation. Following recognized industry best practice, Rapid Results focuses on delivering the base capability in the first stage of a Customer Engagement project. This approach provides a platform for future improvements, allowing additional capabilities and customizations to be added as needs require.

DELIVER PERSONALISED AND CONSISTENT EXPERIENCE

1. Work Orders: Plan, schedule, dispatch and monitor customers jobs as they are in-flight.
2. Schedule Board: Empower dispatchers to search resources and book jobs through an easy to use, drag and drop interface.
3. Resource Management: Configure People and Equipment with skills and certifications as well as define a proficiency model for each resource.
4. Automation: Built in automation with agreements and incident types enabling dispatchers to easily create work order off templates.
5. Field Service Mobile: Enable your remote workforce to receive, update and complete work instruction. Supports online and offline modes.

The price is estimated and is dependent on the scope of work and other parameters mentioned above and varies basis the requirement.