https://store-images.s-microsoft.com/image/apps.43830.2c0bd9b7-29e8-43b9-a08e-0791750b7c95.87a4951b-7e9f-4378-91f8-6a4a7f80d6d2.7ad0cef0-4b68-47f1-a4dc-fdcd54c54fa3

popup crm teams voice implementation: 1 day

Communicativ | de Teams Voice & Video Specialist

Create a popup of a CRM or ERP customer contact card with an incoming Teams phone call

With Communicativ's CallApp for Microsoft Teams we provide a Line of Business integration within the Teams voice or phone system environment. This application can be used for all Teams phone system users to have a customer contact card pop-up when receiving an incoming (PSTN) call. We support every CRM or ERP platform with html look-up. We also offer within the same application a more advanced integration with Dynamics, Zendesk, Salesforce and SAP C4C.

You can set for different user groups or departments your destination. For example your sales department is setup with a connection towards Salesforce, ICT-Service desk with ServiceNow and facility with TopDesk. We support multiple database connections an locations.

At a glance

https://store-images.s-microsoft.com/image/apps.61105.2c0bd9b7-29e8-43b9-a08e-0791750b7c95.87a4951b-7e9f-4378-91f8-6a4a7f80d6d2.174c86a4-9c37-4248-851c-bf2018ec7ec4
https://store-images.s-microsoft.com/image/apps.39673.2c0bd9b7-29e8-43b9-a08e-0791750b7c95.87a4951b-7e9f-4378-91f8-6a4a7f80d6d2.47de5e83-d12a-429a-8bab-8a829030eed7
https://store-images.s-microsoft.com/image/apps.41356.2c0bd9b7-29e8-43b9-a08e-0791750b7c95.87a4951b-7e9f-4378-91f8-6a4a7f80d6d2.c3153dd7-42f0-48cf-b9a9-e45c98677b03
https://store-images.s-microsoft.com/image/apps.18787.2c0bd9b7-29e8-43b9-a08e-0791750b7c95.87a4951b-7e9f-4378-91f8-6a4a7f80d6d2.0999c6a2-6419-4a7e-a824-606da036765e