Chatbot Rapid Framework: 6-Wk implementation

Chatbots are another way of streamlining communication with customers and agents, which needs to be timely, relevant, and personable. A chatbot, built on Azure Cognitive Services, provides context rich multi-tasking experience across different customer sessions. DXC's Chatbot framework implementation solution empowers business users and developers to build intelligent chatbots using a simple intuitive, no code, graphical experience.

The Chatbot Rapid implementation uses the Azure Cognitive Services QnA Maker Service and Bot Channels (Microsoft Teams, Web Chat). The Chatbot framework builds on Azure Cognitive Services and the Bot Framework with the Power Platform and intelligent Power Virtual Agents.

Benefits include:

• Always On 24/7
• Faster issue resolution
• Team's productivity boosted
• AI capabilities
• Insights and Analytics to optimise chatbot performance

DXC Rapid Chatbot implementation includes:

• Knowledgebase Bot - QnA Maker Bot
• Bot Channel - MS Teams or Web Channel
• Data Sources - URLs, Excel, PDFs, Doc
• Training
• Planning and Guidance

DXC (formerly eBECS Limited) is an award-winning Microsoft Partner with many years experience in implementing Microsoft Azure, Dynamics CRM and CE solutions and Power Platform (Power BI, Power Apps, Power Automate & Virtual Agent) solutions, from SMB to Enterprise. Target audience - COO, CIO, IT Director, BU heads. Applicable to all industries.

Please click on 'Contact me' on the Offer page to start a discussion.