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This assessment gives you a clear picture of your infrastructure requirements for using Microsoft cloud voice services.
A FOUNDATION FOR TEAMS VOICE SUCCESS
The Microsoft Teams Voice Assessment evaluates all aspects relating to your IT and telephony infrastructure, networking, and operations to confirm that your organisation is ready for using cloud voice services. By evaluating your environment, you identify risks and requirements that will influence your overall cloud voice deployment. By identifying these items beforehand, you can adjust your planning to drive success.
1 - START YOUR JOURNEY WITH A DECISION MAKERS WORKSHOP
This workshop is designed for CIOs and Business Advisories to quickly understand the cloud voice solution that combines unified communications with teamwork capabilities into an all-in-one communication and collaboration solution.
2 – ENVIRONMENTAL DISCOVERY OF YOUR IT AND PBX ESTATES
The questionnaire walks you through a set of questions to confirm that your organisation is ready for the successful rollout of Phone System in Teams. All matters related to your existing infrastructure, Microsoft 365 organisation, networking, endpoints, operations, and end user’s behavior are included as part of the environmental discovery questionnaire.
3- HIGH LEVEL DESIGN OF THE TARGET SOLUTION
The document details the core requirements to set up cloud voice workload for Teams: • Assessment results from the environmental discovery phase • Recap of Microsoft Voice solution • Customised high level design for your company based on your environment including Central Site, Cloud Site, Brach Site and External Site • Hardware and software solution for receptionist and operators • Contact Centre solution • Call queue and Auto Attendant • Bill of Materials, including Microsoft 365 licenses / add-on, SBCs and licenses, Audio devices and Headsets, third-party tools and consulting services.