Viva Topics: AI-powered knowledge discovery and management solution in 12 weeks

SRKK has been a Microsoft cloud partner since year 2011 and have since deployed over hundreds-of-thousands users to Microsoft 365. You will engage with a group of certified and IT consultants and developers, working with you to understand your priorities, challenges, and culture to design a solution that meet your needs.

Further your Microsoft 365 journey with SharePoint Online as enterprise content management system, Viva Topics now allows organizations to mine knowledge from documents stored within and deliver knowledge in context with topic experience by using artificial intelligence to automatically search for and identify topics. It compiles information about them, such as a short description, people working on the topic, and sites, files, and pages that are related to it.

Get started with Viva Topics

• Speed-up time to onboard new employees to locate information and people quicker
• Use Artificial Intelligence to reason over your organization’s content and automatically identify, process, and organize it into easily accessible knowledge​ 
• Prevent knowledge loss due to employees retiring or leaving for competitor 

Approach & Deliverables Plan:

• Identify and prioritize Viva Topics scenarios and Knowledge management metrics, high priority topics and source sites to mine for topics
• Identify roles and current knowledge source structures
• Plan awareness, role enablement activities, and pilot users

Implement

• Setup and configure tenant, connect target sites
• Configure topic identification and permission
• Implement pilot phase and monitor via reporting to review impact
• Expand management of topics across independent business units

Measure

• Knowledge Manager role enablement activity
• Launch awareness campaign
• Review session for broader crowd-sourcing plan for topics and prioritization for curation activities