https://store-images.s-microsoft.com/image/apps.2394.89752e6f-ad0f-4ea5-945d-ce836a8fcbb3.f2ca85ca-31aa-4413-93ca-e229c6df3efd.d1c2074b-6d46-40d1-94cc-161a297ad930

Customer Insights for Sport Industry: 1-Wk POC

TALENT BUSINESS SOLUTIONS

Using the Dynamics 365 Customer Insights platform to boost fan engagement by providing a complete view of your fans through behavioral, transactional and demographic data.

Unify, transform, formalize and enriching all of your data into a unique model to provide a unique view of your supporters. We will provide you with a complete directory of all your fans indexed to the criteria of your choice or dynamic segmenting.

Based on this unique model, we will be able to propose:

  • Power BI application that connects to this data for further exploration and discovery.
  • Microsoft's exclusive integrated machine learning capabilities to match sources across a variety of critical dimensions and find the hidden links that uncover each single profile.
  • Power Automate & Power Apps to give citizen developers access and enable the implementation of rich data exchange within the organization

Services Provided:

  • Environment initial configuration
  • Connectivity to up to 3 data sources, natively through Customer Insights where available
  • Unify (Map, Match, Merge) all data sources into Fans 360 profiles
  • Measures & Attributes established for your fans profiles
  • Fan Segments creation
  • Power Automate & PowerApps workflows examples
  • Power BI application connected to Fans 360 profiles (Web & Mobile)
  • Simple machine learning set up

Agenda:

Day 1 - Assessment & Data Collection

  • Assessment of current processes
  • Collection of demo data
  • Determination of potential automation
  • Determine indicators

Day 2 - Setup Environment & Configuration

  • Deploy Sandbox environment
  • Load sample data
  • Configuration

Day 3 - Finalize Configuration

  • Setup 360° fans view
  • Create Measures & Attributes for your fans profiles
  • Data enrichment

Day 4 - Power BI

  • Develop Dashboard & Power BI application
  • Web & mobile usage

Day 5 - Power Apps & Machine Learning

  • Power Apps & Power Automate integration
  • Deploy Machine Learning Web Service Example

At a glance

https://store-images.s-microsoft.com/image/apps.26107.89752e6f-ad0f-4ea5-945d-ce836a8fcbb3.f2ca85ca-31aa-4413-93ca-e229c6df3efd.751a29bd-6319-4e5a-9558-8c05285014fb
https://store-images.s-microsoft.com/image/apps.8423.89752e6f-ad0f-4ea5-945d-ce836a8fcbb3.f2ca85ca-31aa-4413-93ca-e229c6df3efd.ebd85709-0cde-493d-9a1a-1ba4af97068b