https://store-images.s-microsoft.com/image/apps.27608.c496d055-bfb4-48c2-9012-997a8ee282e1.a38e29fe-fcc8-403f-af14-52c6811e6971.3a609cd2-7a3c-4e75-a817-23071b9ae406

Customer Insights In a Day (CIAD) - 1 Day Workshop

Velrada

How do you build a meaningful relationship with your customers? Communications, recommendations and services can all be tailored to the individual - as long as you have the right data

Personalising the online customer experience has never been more important, but this can be challenging without a clear view of all your customer's interactions. Consolidating data and creating a single view of the customer is central to personalising their experience. Take advantage of this Customer Insights enablement & awareness 1- day workshop, which will provide your organization with the following:

  • Customer Insights in a Day Training
  • Architecture design trainings
  • Hands-on-lab experience
  • Test drive Customer Insights

The workshop is a hands-on demonstration day focused on attendees who are:

  • Hands on customer data analysts
  • Customer data or product owners
  • People interested in actioning AI/ML driven customer insight

Agenda:

  • Course Overview
  • Microsoft ‘Insights’ Products
  • Customer Insights Overview
  • Creating a Customer Insights Instance + Labs
  • Customer Insights Extensibility + Labs

Reach out to us today to learn how Customer Insights can be used to combine disparate data sets to create a 360-degree view of your customers. Pricing is estimated for an in-person workshop, these sessions can also be delivered digitally, depending on your needs.

At a glance

https://store-images.s-microsoft.com/image/apps.54623.c496d055-bfb4-48c2-9012-997a8ee282e1.a38e29fe-fcc8-403f-af14-52c6811e6971.7a4151e6-771e-47c0-9bfb-11598c16eee3
https://store-images.s-microsoft.com/image/apps.338.c496d055-bfb4-48c2-9012-997a8ee282e1.a38e29fe-fcc8-403f-af14-52c6811e6971.aa42dcd5-40af-4c9c-8076-8b3c0f23e12c
https://store-images.s-microsoft.com/image/apps.42075.c496d055-bfb4-48c2-9012-997a8ee282e1.a38e29fe-fcc8-403f-af14-52c6811e6971.eb06f013-4bbc-4198-bd72-4521b5d44da8