BizApps Design & Discovery

Embarking on the discovery phase, our first week is dedicated to a comprehensive deep dive into your business processes. We meticulously identify key workflows and track all customer touchpoints, ensuring no detail is overlooked. Our goal is to confirm reporting requirements, highlighting the opportunity to ensure that all essential project elements are catered for. The outcomes of this phase are critical; they include detailed project deliverable documents, the required reports, and a clear agreement on responsibilities, articulated through the R.A.C.I. matrix. This matrix defines the Responsible, Accountable, Consulted, and Informed parties, streamlining communication and enhancing project clarity. By entrusting us with the scope and design phase, you are not just investing in a service, but in a partnership that values precision and proactive engagement for the success of your project. Let's embark on this journey together, where your vision is our blueprint for innovation and excellence. Embarking on a design phase is a critical step in ensuring the success of your business projects. Our approach begins with a comprehensive two-week deep dive into your business processes, where we meticulously identify key workflows and track all customer touchpoints. We understand the importance of data, which is why we confirm reporting requirements to ensure that you have all the necessary information at your fingertips. The opportunity here is immense: by analysing and understanding these elements, we can predict project costs and timeframes with greater accuracy. As a deliverable, we will provide you with a robust solution document, a thorough gap analysis, and identification of key users. Moreover, a detailed project plan and an agreed project scope will be crafted to align with your strategic objectives. This meticulous preparation not only sets the stage for a successful project but also equips you with the insights to drive efficiency and innovation.

Discovery and design phase deliverable:

• Agree project deliverables.
• Customer analytics in Power BI.
• R.A.C.I. of responsibility and escalation point key stakeholders.
• Solution Design document.
• Process and Technology Gap Analysis