Business Outcomes with CRM: 1-Day Workshop

Edgewater Fullscope

A strategy workshop to define the right business outcomes for your CRM initiative on Microsoft Dynamics 365.

In this workshop, your leadership team will be joined by Fullscope business outcome experts. We will work together to define the strategy needed to drive your business outcomes, and metrics to measure the success of your CRM initiative using the Microsoft Dynamics 365 platform.

Collaborating together, you will walk away from this workshop knowing what to prioritize, and what levers you need to drive your target business outcomes. Some preparation work will be required prior to the workshop.


  • List of target business outcomes, priorities, and required metrics for a successful initiative
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