Customer Centric - ProActive: 2-Day Assessment

Transforming to a customer-led business requires input from various departments. Our ProActive methodology will assist your organisation to identify and prioritize these business needs in order to drive quicker value realization.

Mint ProActive delivers a deep understanding of your audience and their behavior, and provides your representatives with customer-specific information. It will also maximise every conversation opportunity, and automate the nurture, follow-up and self-services process.

Deliverables

• Aligning project objectives with Business, IT and all key stakeholders
• Outline comprehensive solution requirements
• Structured plan for project success