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Zoho Desk for Microsoft Teams

oleh Zoho Corporation Private Limited

(6673 Penarafan)

Zoho Desk integrates with Microsoft Teams to deliver unified support ticket management.

Zoho Desk now integrates with Microsoft Teams, leveraging the collaboration application from Microsoft as an additional channel to support ticket management. By bringing the capabilities like support ticket management into Microsoft Teams, Zoho Desk simplifies support workflows and enhances team collaboration.

Users can integrate Desk's Tickets module as a tab inside their organization's Teams interface. This integration enables support executives to view, create, or solve tickets with a quick turnaround time without leaving their Teams interface.

Zoho Desk and MS Teams integration will also enable the support executives to chat with the Desk Bot in Teams and receive real-time notifications on their tickets within the Teams interface.

Keupayaan Aplikasi

Apabila aplikasi ini digunakan, ia
  • Boleh menghantar data melalui Internet
  • Aplikasi ini boleh mencapai maklumat peribadi pada mesej aktif, seperti nombor telefon, alamat pos, atau URL. Aplikasi boleh menghantar data ini ke perkhidmatan pihak ketiga. Item lain dalam peti mel anda tidak boleh dibaca atau diubah suai.

Sekilas pandang

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