Microsoft Dynamics 365 Customer Service Implementation


8-Wk implementation of Microsoft Dynamics 365 Customer Service, Microsoft´s software to exceed customer expectations by delivering exceptional service on any channel.

Microsoft Dynamics 365 Customer Service helps your business build brand affinity and customer loyalty and empowers your teams with the streamlined data and unified technology they need to deliver seamless, personalized experiences.

Based on AI and machine learning, this platform allows customer service teams to offer a quality and highly personalized service, thanks to a unified technology that allows them to take advantage of the data. Some of the benefits of this management and customer service platform are:

  • Empower customers to solve problems with the help of virtual agents.

  • Offer personalized and value-added experiences.

  • Quickly and accurately resolve issues.

  • Improve productivity thanks to automation and AI.

  • Create a differentiated customer service culture.

Rask oversikt