Transform Communication with Teams Phone Deployment: 45-day Project

Overview

In today's dynamic business landscape, effective communication is paramount. Many enterprises across the globe grapple with legacy communication platforms that impede business operations, and productivity. Traditional phone systems burden companies with high costs, limited adaptability, and do not address the mobility needs of today’s modern workforce. Microsoft Teams Phone streamlines communication, integrating voice, video, and collaboration into a single platform. Microsoft Teams enhances collaboration, reduces costs, supports remote work, provides data security, and simplifies unified communications across your organization. As your trusted IT advisor, Catalyst Technology Group can help your organization to embrace the flexibility, and benefits of Microsoft Teams Phone, transforming your organization's communication experience.

Deliverables:

Implementing Microsoft Teams Phone System involves a series of steps to ensure a seamless integration of voice capabilities into your organization's infrastructure. Our implementation will help your organization to drive the usage of Microsoft 365 E5 workloads, as well as Microsoft Teams Phone specific features such as Call Routing, Call Forwarding, Voicemail, Auto Attendants, Emergency Calling (E-911), Transcription, Translation and more. Our solution includes, but is not limited to the following steps:

• Assessment and Planning: We will conduct a comprehensive assessment of your organization's current communication infrastructure, including existing phone systems and collaboration tools.
• Licensing and Subscriptions: Ensure that your organization has the appropriate Microsoft 365 Licensing that includes Microsoft Teams Phone capabilities.
• Network Assessment: Assess your network infrastructure to ensure it can support the increased bandwidth and Teams Quality of Service (QoS) requirements for Voice, Video, and Content Sharing network traffic.
• Design Calling Plan Strategy: We will help you to select the calling plan options that best suit your organization's needs. This includes Microsoft Teams Domestic, and International Calling Plan options.
• Porting Numbers (if necessary): If you're transitioning from an existing phone system, you may need to port your existing phone numbers to Microsoft Teams Phone. We will work with your team to coordinate with your telecommunications provider for this process.
• Configure Microsoft Teams Phone: We will configure your organization’s voice settings, including Teams Phone Numbers, Calling Policies, Auto Attendants, Emergency Calling (E911) and more.
• Customization: Customize Microsoft Teams Phone settings to align with your organization's specific workflows and preferences.
• Hardware and Devices: Identify and provide the appropriate hardware requirements for Microsoft Teams Phone, such as IP phones, headsets, and Microsoft Teams Room devices. We will ensure that these devices are properly configured for production use.
• End User Training: Provide training sessions for end users to familiarize them with Microsoft Teams Phone features and functionalities.
• Ongoing Maintenance & Support: Our commitment doesn't end with deployment. We offer ongoing support and maintenance services to address any issues, perform updates, and optimize the solution as your business evolves.

Why Catalyst Technology Group?

Choose Catalyst Technology Group as your trusted IT advisor and embark on a transformative journey to unparalleled technological excellence. For over 21 years, our unwavering commitment to excellence has enabled us to deliver seamless support to Enterprise, and Small, Medium, Corporate (SMC) customers. Our visionary approach, unwavering reliability, and relentless pursuit of excellence have made us the preferred partner for over 700 organizations. Join us on a journey of innovation, reliability, and digital transformation.