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Get the best of Neocase in Microsoft Teams with "Neo" the HR Service Bot.
Neocase is an integrated, scalable and flexible HR Shared Services Center solution which allows an HR organization to transform its business to reduce operational costs, enhance employee satisfaction, and optimize HR processes.
The HR Service Bot (Neo) from Neocase Software is an Artificial Intelligence Bot that employees can Instant Message within the Microsoft Teams environment.
The Bot performs the following tasks by intelligently interpreting the employee’s request, and interacting with the Neocase Knowledge base and HR Case Management solution:
- Retrieve content from the knowledge base, to answer an employee’s question.
- Create a new request in the HR case management system, on behalf of the employee.
- Give the employee the current status of an existing request.
- Update an existing request with new information from the employee Transfer from the Bot to a live IM conversation with an HR representative.
Appfunksjoner
Når denne appen brukes, kan den
- Kan sende data over Internett
- Denne appen får tilgang til personlige opplysninger i den aktive meldingen, for eksempel telefonnumre, postadresser eller nettadresser. Appen kan komme til å sende disse dataene til en tredjepartstjeneste. Andre elementer i postboksen din kan ikke leses eller endres.
Rask oversikt
By getting this product, I give Microsoft permission to use or share my account information so that the provider can contact me regarding this product and related products. I agree to the provider's vilkår for bruk and personvernerklæring and understand that the rights to use this product do not come from Microsoft, unless Microsoft is the provider. Use of vilkår is governed by separate personvern and {4}.