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Teams4IT

av Skillbase

(24 vurderinger)

A single access HUB for IT support and knowledge.

The Teams4IT application offers your employees a unique access hub to IT support and knowledge. Through the Teams4IT application, the employee enjoys three functionalities directly from his Microsoft Teams interface:

- Search into knowledge bases

- Access their current support tickets

- Contact the support

The company can configure three redirection links:

- Access the ITSM portal to create an incident

- Access the ITSM portal to create a request

- Schedule a callback request from the support

The Teams4IT app connects via API to different tools / knowledge bases.

In order to use this app, your organization need to have an active “Teams4IT” account.

If you want to use this app, please send a mail to contact@wats.ai to get a ”Teams4IT” account.

Appfunksjoner

Når denne appen brukes, kan den
  • Kan sende data over Internett
  • Denne appen får tilgang til personlige opplysninger i den aktive meldingen, for eksempel telefonnumre, postadresser eller nettadresser. Appen kan komme til å sende disse dataene til en tredjepartstjeneste. Andre elementer i postboksen din kan ikke leses eller endres.

Rask oversikt

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https://store-images.s-microsoft.com/image/apps.3184.1c515ecc-579f-4dda-b04a-359bf61968d5.3f879814-dcc6-432c-a0f4-a0286ab58242.46cceaea-d916-468c-91ad-be50bee5a367.png