Advanced self-service solutions for hotels removing the friction for arriving and departing guests.
Arriving guests can complete their check-in on their mobile device and be alerted once the room is ready. Guests can check-in using an indoor or outdoor kiosk on arrival at the hotel. The check-in is fully automatic and ensures the safe capture of money for the hotel, an automatically encoded key to the room, and updated status in the hotel PMS.
Check-out can also be completed at a self-service kiosk or using a mobile device. Guests can update their billing address, review their invoice, and pay any outstanding balance. Receipt and invoice can be printed or be sent by e-mail once the check-out is fully processed by the hotel PMS.
Avoids the need for direct interaction between guest and staff for a safe arrival
The solution is powered by Microsoft Azure and includes a unified self-service architecture enabling web, mobile, kiosk, and applications.