HCL Aftermarket Cloud
av HCL Technologies Limited.
Cloud-based app suite managing E2E aftermarket functions including managing service, parts & sales.
HCL Aftermarket Cloud fosters a tighter integration with your dealer network and facilitate cross functional transformation for your organization by streamlining operations across various departments. Maximize value and profitability for OEMs and brands with advanced inventory management that helps find right assets at right time.
- Improved First Time Fix Rate
- Maintain SLA compliance by tracking new vehicle installations and vehicles due for service along with their warranty and maintenance contracts
- Prevent revenue leakages throughout sales/post sales lifecycle by identifying fast and slow moving inventory
- Track and monitor salvaged inventory from failed assemblies and special tools across entities
Pain Points Addressed:
- Monitoring end- to-end order to cash cycle at dealership level
- Mistake proofing validations applied across transactions
- Formulating actions for next service and recommended parts lists
- Monitor and track deviations in goods received across dealerships and gain visibility of re-order levels