WinWire's VirtualQueue is a cloud-based solution enabling retailers to manage customer journeys, control footfall within the store and reduce customers' waiting queue.

The PowerApp based solution blends physical and digital experience for businesses. It is built on Microsoft Azure and helps organizations to integrate with digital signage, touchscreen, and other mobile applications to deliver service while maintaining social distancing during this COVID-19 pandemic.

How does it work?

The end-consumer scan QR code with their mobile device to get in the queue
They select a service and receives a mobile ticket
They wait and monitor their position in the queue
The retailers' staff uses the application to control footfall & allow them to enter
Service delivered from the retailer at a safe distance

Key benefits

Optimized staff performance and productivity
Manage customer flow efficiently
Enable business continuity
Reporting and the dashboard provides insights on the store performance

Key deliverables

Access to monitor and track your customer's queue
Rapid deployment of the solution, to move fast

Virtual Queue Solution

av WinWire Technologies