Deep dive into customer engagement tips and tricks for Dynamics 365 for Field Service. Plus, learn how Field Service works with CRM, sales, project service automation, and social engagement.
This 1-Day workshop will focus on leveraging customer engagement for Dynamics 365 for Field Service.
(Customer Engagement refers to the applications that make up the CRM portion of Dynamics 365, which includes sales, customer service, field service, project service automation, marketing, and social engagement.)
Advances in technology have businesses rethinking how to better respond to marketplace trends, engage customers, and automate business processes. You need a more agile and flexible business management solution to get optimal customer engagement.
This workshop will take a deep dive into tips and tricks on how to empower you and your organization within the Microsoft Dynamics stack focusing around Field Service.
Founded in 1993, JourneyTEAM has grown from a small software development shop into an award-winning, business technology consulting firm. They are Microsoft's go-to Gold Certified Partner with expert level consultants that solve complex issues to improve a company's sales, marketing, productivity, collaboration, accounting, and security. The company provides consulting and implementation services specifically for Microsoft Dynamics 365, CRM, ERP, Office 365, Dynamics GP, NAV, Microsoft's Enterprise Mobility + Security, SharePoint, Business Analytics, Cybersecurity, and more.