Dynamics 365 Customer Service Sherpa

Experience a guided implementation approach in a group setting with the benefit of a reduced price.

Sherpa Program includes: WORKSHOPS ■ 12 workshops sessions from introduction & install, to out of the box feature set training, and go-live preparation. (Group classes attended by multiple companies.) SCHEDULED OFFICE HOURS ■ Access to senior consultants for advice, direction, questions and issues. This is an opportunity to receive specific consulting for unique organizational challenges. (2 hours per week, totaling 6 sessions.) COMMUNITY ACCESS ■ Access to community team to share ideas, resolve issues and gain feedback from workshop colleagues. MANAGED SERVICES ■ Ability to join our managed services offering program for ongoing support and assistance as needed.

*Does not include Dynamics 365 or Power Platform licensing, or the cost of the Customer Service module.

Cost: $12,500 per company