Respond to market trends, engage customers, and automate your business processes with Microsoft Dynamics 365 for Sales, Customer Service, Marketing, Field Service, and Project Services.
Customer Engagement refers to the applications that make up the CRM portion of Dynamics 365, which includes the Sales, Customer Service, Field Service, Project Service Automation, Marketing, and Social Engagement.
JourneyTEAM offers a 1-day course on how to get the most out of the Customer Engagement plan of Dynamics 365.
Advances in technology have businesses rethinking how to better respond to marketplace trends, engage customers, and automate business processes. You need a more agile and flexible business management solution to get optimal customer engagement.
Take advantage of a 1-Day Workshop on Microsoft Dynamics 365 on enhancing Customer Engagement.
Choose a topic:
You also have the option to pay the fee twice and do a 2-day workshop on both topics.
Dynamics 365 | PowerApps
Dynamics 365 | Power BI