Dynamics 365 Customer Insights: 2h assessment

proMX AG

Customer Insights lets you collect and analyze customer data, create a unified customer profile and deliver personal experiences to build long-term trust.

This service is also available in German.

With Dynamics 365 Customer Insights, you can build a 360° view of your customer. What does that mean, though? Well, it means that each website visit or purchase a person makes generates data. That data can be harmonized and leveraged by organizations to deliver personal experiences and, over the long term, build trust.

Feature highlights

  • Create a unified customer profile
  • Leverage data such as transactional history, point-of-sale data, behavioral data and customer preferences
  • Connect and configure custom data sources, including third-party sources (Oracle, SQL data bases etc.)
  • Add AI models to predict churn, next-best action etc.
  • Customizable with the Microsoft Power Platform

We offer you

  • An overview of Dynamics 365 Customer Insights
  • A demo of its unique features
  • An assessment whether the app meets or can be adjusted to your requirements
  • An estimate what implementation costs you need to expect
  • The opportunity to ask any questions regarding your goals, pain points etc.
What challenges are you facing?

Customer Insights is a particularly great fit for retail companies to better understand their customers and to deliver personalized experiences to them.

However, each organization is unique. Take the opportunity to share your needs and requirements with us, and our experts will gladly answer your questions in a free webinar with them to find out if Customer Insights is the right solution for you!

After you contact us via AppSource, proMX will call you to clarify important questions before organizing a demo session or a webinar.

Een overzicht