incadea Automotive365 Aftersales

door incadea GmbH

incadea Automotive365 Aftersales integrates the Aftersales processes of a dealership and OEM

incadea Automotive365 is a special solution for automotive workshops and dealerships using Microsoft Dynamics 365 Business Central.

incadea Automotive365 Aftersales, designed for automotive dealers, implements aftersales processes and business control features over dealership aftersales processes in Dynamics 365 Business Central by integration with the incadea Automotive Cloud services and connecting automotive manufacturers backend systems.

A fully automated information exchange to Business Central by industry standard technologies for distributed systems is dispensing the user from manual import/export or low level operations.

incadea Automotive 365 Aftersales allows the dealer to access a wide range of services provided by automotive manufacturer systems, leveraging incadea Automotive Cloud services as unified platform provided by incadea.

incadea Automotive 365 Aftersales adds three new roles to Business Central focusing fully on Aftersales:
  • Aftersales Backoffice, keeping aftersales operators up to date about workshop activities ongoing and providing process steps for finalization on Business Central side up to invoicing

  • Aftersales Manager, focusing on business results and KPIs of the aftersales department by monitoring revenues and value of work-in-progress.

  • Aftersales Parts Manager, focusing on the demands for parts from the workshop, parts reservations and organize picking for workshops.

Features and Benefits of this extension:

  • Keep an overview of all aftersales activities in your company

  • See with one click the revenue and value of work in progress for the aftersales department

  • Reports for Turnover and WIP of your aftersales activities

  • Reports for Revenue and WIP on parts management

  • Control the aftersales service activities with a designated rolecenter

  • Control the aftersales parts activities with a designated rolecenter

Supported Languages:

German (Germany), English (US)



Supported Editions:

Dynamics 365 Business Central Essential and Premium Edition

Een overzicht