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Customer Insights (Preview)

Microsoft Corporation

Direct access to information you need to better serve your customers.

Customer Insights Teams bot (Preview)

Microsoft Dynamics 365

Direct access to information to better serve your customers

The Customer Insights Teams bot enables teams and people with direct customer contact to quickly look up customer profiles in the Microsoft Teams app in the conversation with a bot.

The Customer Insights Teams bot allows to connect to your Customer Insights instance and can pull up profiles in Microsoft Teams on individual customers when you search for them by name, email address, or another indexed field. The bot presents a customer card for the requested customer with specific details that help to drive business decisions.

In order to use this app, you need to have access to a Customer Insights environment. Learn more.

Mogelijkheden van invoegtoepassing
Wanneer deze invoegtoepassing wordt gebruikt, kan deze
  • Gegevens via internet verzenden
  • Deze invoegtoepassing heeft toegang tot persoonlijke informatie over het actieve bericht, zoals telefoonnummers, postadressen of URL's. Deze gegevens kunnen met de invoegtoepassing naar een externe service worden verzonden. Andere items in uw postvak kunnen niet worden gelezen of gewijzigd.
  • Overzicht
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