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Helpshift - FAQ Analytics

Helpshift

5.0 (1)

Key insights on FAQ adoption and effectiveness with set of relevant metrics

Helpshift - FAQ Analytics offers insights into an FAQ performance through a set of metrics such as FAQ Views, FAQ Searches and percentage MAUs looking at FAQs. It also offers interesting splits of these metrics across Apps, Platforms and Languages.
https://gallery.azure.com/artifact/20151001/pbi_helpshift.pbi-helpshift-faqanalytics.1.0.1/Artifacts/SampleImage/cbd5d440-9df4-49a2-824d-6932046d2381.PNG
https://gallery.azure.com/artifact/20151001/pbi_helpshift.pbi-helpshift-faqanalytics.1.0.1/Artifacts/SampleImage/cbd5d440-9df4-49a2-824d-6932046d2381.PNG
https://gallery.azure.com/artifact/20151001/pbi_helpshift.pbi-helpshift-faqanalytics.1.0.1/Artifacts/SampleImage/f4a96b1e-f13a-48d6-857e-6cbd0df2d81d.PNG