Vast amounts of guest feedback analyzed for performance and actionable trends on intuitive reports
Ziosk Survey Analytics in Power BI allows the vast amounts of guest feedback collected through Ziosk tablets to be viewed and analyzed for actionable trends. The intuitive dashboards empower operations and marketing/research to analyze and report on both structured and free form guest feedback and compare performance at all levels of the organization. Valuable features include sentiment analysis based on machine learning models, guest feedback integrated with transaction data, and comparisons across various channels. This tool helps all levels of management understand and improve the guests’ perceptions of their operations.