ALVAO Service Desk - Agent Based Pricing
door ALVAO
Microsoft 365 ITSM and AI-driven ticketing tool for streamlined IT services
ALVAO Service Desk is a next-gen ITSM solution that
combines powerful ticketing with seamless Microsoft 365
integration. Designed to enhance user experience, it automates routine tasks,
streamlines workflows, and supports incident, problem, change, and release
management. With advanced features such as no-code customization and AI-powered self-service tools and
analytics, it empowers your IT team to deliver exceptional service, improve
response times, and increase overall productivity — all within an intuitive and
user-friendly interface.
ALVAO Service Desk also integrates seamlessly with Microsoft Teams and Outlook, allowing
users to access the service desk directly from their preferred communication
platform. This eliminates the need for context switching and
simplifies the process of submitting and managing service requests.
Additionally, ALVAO Service Desk natively
integrates with ALVAO
Asset Management (ITAM), providing a comprehensive solution for
managing IT assets and multiplying the benefits for IT teams.
For additional information, check the product page HERE.