LTI Botzer

Botzer is an AI powered cloud based, multi utility platform that helps you build Digital Assistants and automate conversational workflows in a DIY model with a personalized experience in a cost-effective manner.

Botzer is capable of understanding customer interactions, making your business more efficient, responsive & customer-centric.

OVERVIEW 

• Botzer is a true Do It Yourself (DIY) - Simple, intuitive & low-code/no code platform for managing end to end bot life cycle. 
• Configuration based bot training which can work with multiple, popular cloud-based or open source NLP engines. 
• Configurable workflows with visual representation. 
• Cloud agnostic - Lift and shift between clouds. 
• Fast growing list of pre-built integrations with popular systems such as Workday, Service-now, Success-factors, or any CRM systems. 
• Pre-built templatized implementations for industry verticals. 
• Customize bot settings and manage theme on the go. Seamless hand off to live agents. 

FEATURES

• Multi-channel deployment
• Auto-Train Unanswered Queries
• Live Agent Console
• Voice based hands free experience
• Personalize Bot theme
• Do It Yourself Framework
• Integrate with other systems
• Seamlessly transfer to live agent
• Multi-language support
• Low code/ No code Experience
• Cloud agnostic – No lock in to one cloud
• Monitor bot performance and usage
• Intuitive Dashboards