AI Customer service automation
Rauda AI transforms customer service by automating over 60% of cases, including complex scenarios that go beyond basic FAQs. Our solution seamlessly integrates with back-office systems and ticketing platforms to deliver fast, precise responses, enhancing both efficiency and customer satisfaction.
Key benefits of Rauda AI:
- Automate repetitive inquiries and complex cases with ease
- Provide consistent, high-quality support across all channels (email, chat, WhatsApp, etc.)
- Reduce response times to nearly zero, boosting CSAT by over 20%
Our Autopilot solution handles end-to-end customer interactions, while Copilot empowers agents with AI-driven insights, improving productivity. Plus, with features like automatic review responses and employee support tools, Rauda AI ensures every part of your customer service is optimized.