Datascape

Datascape is a cloud-based solution designed to create new ways for councils to work and better engage with their communities. With Enterprise Resource Planning (ERP) at its heart, Datascape encompasses core council services and two-way community engagement on a digital platform. Built for the cloud from the ground up, Datascape uses the latest technology, allowing connectivity with other software, services and connected hardware, whilst being available for use on any device with an internet connection.

A smart council and community cloud solution that is powerful, effective and engaging. Datascape acts as a single source of truth for all council data, including customer information across all services. You can collaborate on, deliver, and analyse services more efficiently within the council and with your partners, suppliers and other counterparts.

Enabling complete data transparency for communities is a key feature in Datascape. It is designed to help councils create meaningful digital two-way conversation with their communities. By encouraging open communication, maximising community self-service and responding faster to deliver more efficient services, Datascape allows councils to elevate and maintain customer satisfaction.

Datascape is supported by a dedicated customer success team. SLAs are designed to suit specific projects.

Datascape is implemented and supported by a dedicated professional services team at Datacom. Our team has deep expertise in all facets of council / Local Government operations. Datascape is hosted on Microsoft Azure.

The solution integrates to Microsoft Power BI for reporting, uses Microsoft SharePoint for Records Management, and integrates to other Microsoft Office tools.

Please contact the Datascape team for pricing.