https://store-images.s-microsoft.com/image/apps.26277.bfce9d96-65d9-4302-9cf4-a00cf419e036.db8809b4-ea57-4dee-afa5-8c88eb0465a0.1aa2d1b8-f5e5-4b2d-bf6f-0c2d421df644

Phonexia Voice Verify

Phonexia s.r.o.

The voice biometric verification solution for contact centers that can verify customers in 3 seconds

Phonexia Voice Verify is the innovative voice biometric solution for secure, seamless, and password-free authentication of customers over the phone. Powered by innovative deep neural networks and designed specifically for contact center needs, it can verify a person after only 3 seconds of net speech with over 92% accuracy (tested on the NIST SRE16 dataset) and detect speaker changes throughout the whole call to prevent fraud. 


Business Benefits 

  • Cost Reduction—The Average Authentication Time (AAT) is shortened by 30+ seconds, which significantly reduces the Average Handling Time (AHT) and contact center costs. 
  • Fraud Prevention—Access to customers’ data is secured conveniently with voice biometrics, which improves the success of fraud attempt detection.
  • A Seamless Customer Experience—Customers can be verified in just 3 seconds based on their voice, which offers an immersive, password-free authentication experience. 


Features 

  • Voice verification in 3 seconds with over 92% accuracy (tested on the NIST SRE16 dataset) 
  • Language-independent verification 
  • Password-free voice biometric verification
  • Fast voice enrollments (voiceprints can be created with only 20 seconds of net speech)
  • Accuracy can be further improved via calibration
  • Quick to test via a free online demo

Use Cases
  • Call Centers
  • Fraud Detection
  • Conversational AI
  • Verification of Remote Employees

Błyskawicznie
https://store-images.s-microsoft.com/image/apps.45907.bfce9d96-65d9-4302-9cf4-a00cf419e036.db8809b4-ea57-4dee-afa5-8c88eb0465a0.8346df71-d5c3-4f86-94e5-d4a98504ea51
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https://store-images.s-microsoft.com/image/apps.44514.bfce9d96-65d9-4302-9cf4-a00cf419e036.db8809b4-ea57-4dee-afa5-8c88eb0465a0.8061a4a4-c881-4eac-ab80-6a88f2949231
https://store-images.s-microsoft.com/image/apps.48763.bfce9d96-65d9-4302-9cf4-a00cf419e036.db8809b4-ea57-4dee-afa5-8c88eb0465a0.e8aa4f27-9f9f-4c02-9457-6338f6b74e24
https://store-images.s-microsoft.com/image/apps.52346.bfce9d96-65d9-4302-9cf4-a00cf419e036.db8809b4-ea57-4dee-afa5-8c88eb0465a0.d7309516-f170-4b73-871d-7edb3a0a7555
https://store-images.s-microsoft.com/image/apps.27442.bfce9d96-65d9-4302-9cf4-a00cf419e036.db8809b4-ea57-4dee-afa5-8c88eb0465a0.16fa0ad1-cbdd-4d76-a722-c3f2dcba7971