Pricing Additional purchase may be required

Neo is an AI-powered co-pilot designed for Managed Service Providers (MSPs)
Neo is an AI-powered application tailored to Managed Service Providers (MSPs), streamlining their service desk operations by automating the processes of ticket retrieval and resolution suggestions. Service desk agents within MSPs, particularly those dealing with high volumes of IT tickets, will benefit significantly from Neo's intuitive, time-saving solutions. Neo effectively tackles key pain points of manual and time-consuming ticket management as well as the lack of predictive insights for ticket resolution, enhancing overall productivity and efficiency.
In order to use the app, an active “Neo agent” account is required. Please contact nikhil@neoagent.io for help and support.
If you need more information or come across any objectionable AI-generated content, please reach out to us at support@neoagent.io
App capabilities
When this app is used, it
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.
At a glance




By getting this product, I give Microsoft permission to use or share my account information so that the provider can contact me regarding this product and related products. I agree to the provider's terms of use and privacy policy and understand that the rights to use this product do not come from Microsoft, unless Microsoft is the provider. Use of AppSource is governed by separate terms and privacy.