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Anywhere365® Contact Center for Teams
Workstreampeople BV
+1
Applicable to:
SaaS
Anywhere365® Dialogue Cloud platform for Omnichannel Communications
1 out of 60
RapidStart CRM Pro
Forceworks
+10
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Customer Voice
Project Operations
Power Automate
Power Virtual Agents
Power Apps
This is the Original RapidStart CRM App! Rapid to Deploy, Simple to Use
5.0
(20 classificações)
2 out of 60
Anywhere365® Attendant Console for Microsoft Teams
Workstreampeople BV
+1
Applicable to:
SaaS
+ suplementos incluídos
+1
The most powerful and user friendly Attendant Console in the market, native to Microsoft Teams
3 out of 60
Dynamics 365 Workflow Tools
Axazure
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Dynamics 365 Workflow Tools
4.2
(6 classificações)
4 out of 60
Telephone Integration connects your phone to Dynamics 365
mscrm-addons.com ( PTM EDV Systeme )
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Transform your Dynamics 365 experience by seamlessly connecting your phone system
3.8
(12 classificações)
5 out of 60
NICE CXone Agent for Microsoft Teams
NICE
+1
Applicable to:
SaaS
Pre-built CXone and Teams integration that enables company-wide collaboration for faster service
4.5
(1000 classificações)
6 out of 60
Luware Nimbus for Microsoft Teams
Luware
+1
Applicable to:
SaaS
Nimbus adds contact center, queueing, presence based routing, reporting and switchboard to Teams
7 out of 60
Live Assist for Dynamics 365 powered by LivePerson
Communication Business Avenue
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Engage visitors via messaging, chat, social + other channels with cobrowse, live video & AI bots
3.7
(27 classificações)
8 out of 60
InteractionSync for Genesys Cloud from TTEC Digital
TTEC Digital
+3
Applicable to:
Marketing
Sales
Customer Service
InteractionSync from TTEC Digital integrates Microsoft Dynamics 365 and Genesys Cloud
9 out of 60
Knowledge Base
Wats
+1
Applicable to:
SaaS
Capture your Know Hows : AI powered Knowledge Management and intuitive information access.
5.0
(1 classificações)
10 out of 60
Webex Contact Center for Microsoft Teams
Cisco Systems, Inc.
+1
Applicable to:
SaaS
Webex Contact Center integration for Microsoft Teams
11 out of 60
Complaint Tracker
Intech Systems Pvt Ltd.
+1
Applicable to:
Business Central
Your Ultimate Solution for Effortlessly Tracking and Automating Customer Complaints.
12 out of 60
Genesys Cloud Contact Center for Dynamics 365
AppxConnect
+1
Applicable to:
SaaS
Add Contact Center capabilities of Genesys Cloud to your Dynamics 365.
13 out of 60
UMAX
Itineris
+3
Applicable to:
Supply Chain Management
Operations
Finance
UMAX - Customer Information System & CRM for Utilities
5.0
(1 classificações)
14 out of 60
Solgari Customer Engagement for Microsoft Dynamics 365
Solgari
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Virtual Agents
Power Apps
Imagine significantly improving customer satisfaction and employee engagement in just days!
5.0
(3 classificações)
15 out of 60
Calendar 365 - Activity Calendar for PowerApps
Biztech Consulting & Solutions
+1
Applicable to:
Power Apps
Manage Dynamics 365 activities, like appointments and tasks using one calendar for Power Apps.
16 out of 60
Voca Conversational Interaction Center
AudioCodes
+1
Applicable to:
SaaS
One-Screen. AI-first Contact Center Built for Microsoft Teams.
17 out of 60
Contact Center | ROGER365.io for Teams
ROGER365.io
+1
Applicable to:
SaaS
+ suplementos incluídos
+1
Boost sales, ROI, and provide exceptional customer service with ROGER365.io for Microsoft Teams
18 out of 60
Anywhere365® WebAgent
Workstreampeople BV
+1
Applicable to:
SaaS
Anywhere365® WebAgent is a fully featured Teams Contact Center platform to embed within any CRM
4.3
(3 classificações)
19 out of 60
Dynamics Telephony
Dynamics Telephony
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Telephony integration for Dynamics 365 - Avaya, Cisco, Ringcentral, Asterisk, 8x8, Mitel, FreePBX
4.5
(2 classificações)
20 out of 60
eWay-CRM Activity Dashboard
eWay System s.r.o.
+1
Applicable to:
Power BI apps
Get a complete overview on your customer and user activities recorded in eWay-CRM. Stay in control.
5.0
(1 classificações)
21 out of 60
Zoom Contact Center for Dynamics 365
Zoom Video Communications, Inc.
+2
Applicable to:
Sales
Customer Service
Zoom Contact Center CTI Connector for Microsoft Dynamics 365
22 out of 60
WalkMe for Dynamics
WalkMe, Inc.
+3
Applicable to:
Sales
Customer Service
Field Service
Achieve True Digital Adoption & Value Realization on Dynamics
4.7
(370 classificações)
23 out of 60
Easy PDF Email, Print, Batch
Software Grotto
+1
Applicable to:
Business Central
Email, Batch and Print Enhancements for Microsoft Dynamics 365 Business Central
5.0
(3 classificações)
24 out of 60
WFM Adapter
TTEC Digital
+1
Applicable to:
Customer Service
The WFM adapter sends RTA and historical data to the leading 3P workforce management systems.
25 out of 60
Enquiry 360: Dialogs for Dynamics 365 CRM and Power Apps
Maya Information Systems Ltd
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
With CRM Dialogs deprecated, Enquiry 360 is an ideal replacement for interactive dialog features.
26 out of 60
CTI Data Connector for Salesforce
Mirage Computer Systems GmbH
+1
Applicable to:
SaaS
Microsoft Teams integration for landline calls with Salesforce | CTI | Call Center | Dialer
27 out of 60
Expense Manager
MTC
+1
Applicable to:
Customer Service
Track and Manage Your Expenses for Profitable Business.
4.7
(3 classificações)
28 out of 60
Talkdesk connector for Microsoft Dynamics 365
Talkdesk, Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Virtual Agents
Improve productivity and optimize operations by integrating Talkdesk with Microsoft Dynamics 365.
29 out of 60
Activity Timer
MTC
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Record Start/End Time of Your Activities Manually As Well As Automatically.
30 out of 60
Address Validation
CBR Technology Corp.
+1
Applicable to:
Business Central
Extend Microsoft Dynamics 365 Business Central to include address verification functionality.
1.0
(1 classificações)
31 out of 60
Dynamic SMS
Dynamic Objects
+2
Applicable to:
Sales
Field Service
Send individual, bulk and automated SMS messages to accounts, contacts and leads in Dynamics 365
5.0
(3 classificações)
32 out of 60
Customer Portal for Dynamics 365 by CRMJetty
Biztech Consulting & Solutions
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
A next-gen self-service Portal to better engage with your customers and enhance their experience
5.0
(3 classificações)
33 out of 60
Multiple File Uploader
MTC
+5
Applicable to:
Marketing
Sales
Customer Service
Project Service Automation
Power Apps
Upload or Download Multiple Files at One Go.
5.0
(1 classificações)
34 out of 60
365 business Address Validation
365 business development
+1
Applicable to:
Business Central
Address check & address validation in Microsoft Dynamics 365 Business Central.
5.0
(1 classificações)
35 out of 60
Checklists for D365
MiiiA Pty Ltd
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
The ultimate to-do & checklist functionality for Microsoft Dynamics 365
3.0
(2 classificações)
36 out of 60
Bright Pattern Omnichannel Contact Center for Dynamics and Teams
Bright Pattern Inc
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Virtual Agents
CCaaS integrated with Dynamics 365 and Teams, offering voice, chat, email, SMS, social media, & more
4.6
(94 classificações)
37 out of 60
uWebChat License
Universal IT B.V.
+1
Applicable to:
SaaS
+ suplementos incluídos
+1
Secure omnichannel live chat, powered by Microsoft Teams and Azure OpenAI (GPT-4 language model)
5.0
(1 classificações)
38 out of 60
Cisco CTI Connector for Microsoft Dynamics
Expertflow
+3
Applicable to:
Sales
Customer Service
Field Service
Cisco (UCCX,UCCE,PCCE) CTI Connector for integrating voice inside Unified Service Desk and Web CRM
39 out of 60
Genesys Cloud CX™ Integration for Microsoft Teams
Genesys
+1
Applicable to:
SaaS
Genesys Cloud CX™ Integration for Microsoft Teams
40 out of 60
InGenius - Computer Telephony Integration (CTI)
InGenius
+2
Applicable to:
Sales
Customer Service
Fuel new efficiencies with a seamless connection between your phone system & Microsoft Dynamics 365.
5.0
(3 classificações)
41 out of 60
TOPdesk
TOPdesk b.v.
+1
Applicable to:
SaaS
Get service departments working together with TOPdesk’s Enterprise Service Management software.
4.4
(27 classificações)
42 out of 60
NICE CXone Agent for Microsoft Dynamics
NICE
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Integrate CRM and contact center controls for more efficient agents and exceptional experiences.
43 out of 60
Customer Engagement for Teams
Solgari
+1
Applicable to:
SaaS
+ suplementos incluídos
+1
Imagine significantly improving customer satisfaction and employee engagement in just days!
5.0
(2 classificações)
44 out of 60
Medallia for Microsoft Dynamics 365
Medallia, Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Medallia for Microsoft Dynamics 365
45 out of 60
b+s Connects for Webex and Cisco Contact Center
Bucher + Suter AG
+3
Applicable to:
Sales
Customer Service
Power Apps
Connects is a browser-based CTI solution for Webex or CCE/CCX and Dynamics (CIF 2.0 & 1.0)
46 out of 60
Medical Speech to Text ( STT )
Tech Mahindra Limited
+1
Applicable to:
SaaS
Automatically transcribe Speech from Medical Prescriptions or Discharge Summary to Text
47 out of 60
Easy EFT - Process Credit Cards with Authorize.NET
Navisiontech, Inc
+1
Applicable to:
Business Central
Process credit cards in Microsoft Dynamics 365 Business Central using Authorize.NET
5.0
(2 classificações)
48 out of 60
Credit Card Processing
MTC
+3
Applicable to:
Sales
Customer Service
Power Apps
Process Credit Card Transactions & Capture Credit Details Securely
49 out of 60
Tendfor Contact Center and Attendant Console/Receptionist for Microsoft Teams
Tendfor AB
+1
Applicable to:
SaaS
+ suplementos incluídos
+1
The 100% API-based contact center and attendant console/receptionist Azure SaaS platform for Teams
50 out of 60
WebChat
inwebco GmbH
+1
Applicable to:
SaaS
Integration of a chat widget for direct communication with customers in a team channel.
51 out of 60
Genesys Gplus Adapter for Dynamics 365
Genesys
+1
Applicable to:
SaaS
Unify your contact center and CRM system to deliver a personalized customer experience.
52 out of 60
Social Media Management and Listening integrations
Orlo
+2
Applicable to:
Marketing
Customer Service
Social Media Management and Listening integrations for BizApps Social Media Management
4.6
(32 classificações)
53 out of 60
MECOMS 365
Ferranti Computer Systems NV
+2
Applicable to:
Operations
Finance
MECOMS 365 for energy and utility providers
54 out of 60
Local Government Accelerator
TechAir Group
+3
Applicable to:
Customer Service
Field Service
Power Apps
Help local government organizations quickly modernize their apps on Office 365 Government (GCC)
55 out of 60
Global Search
MTC
+2
Applicable to:
Sales
Customer Service
Enable Global Search within Your CRM
56 out of 60
EmailTree AI Automation
EMAILTREE AI
+1
Applicable to:
SaaS
+ suplementos incluídos
+1
Human & AI Converse with Business Applications
57 out of 60
Balcão Virtual de Atendimento com Microsoft Teams
Studio 365
+1
Applicable to:
SaaS
Reimaginando a Experiência de Atendimento com Microsoft Teams
58 out of 60
Activity Calendar
MTC
+3
Applicable to:
Marketing
Sales
Customer Service
View, Organize & Manage your Activities Effectively
2.0
(1 classificações)
59 out of 60
Talkdesk Microsoft Teams Connector
Talkdesk, Inc.
+1
Applicable to:
SaaS
Microsoft Teams integration to Talkdesk that enables directory and direct routing
60 out of 60
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