INTRODUCTION:

Data tells a story and the story of a customer is crucial for any business. Start your Dynamics 365 Customer Insights journey with Cloud 9 Infosystems and learn how to leverage a self-service and extensible customer data platform. Dynamics 365 Customer Insights enables organizations of all sizes to bring together diverse data sets, generate knowledge & actionable insights to build a holistic 360° view of their customers.

RETAIL INDUSTRY RELATED PAIN POINTS:

• Incomplete customer profile
• Lack of measures and segments
• Inability to predict customer dropout
• Insufficient tools to determine customer choices
• Inability to analyze customer feedback

AGENDA:

We will have an interactive discussion to gain insight into your retail organization and understand the Current consumer analytics environment, Current Business goals and Current Gaps/Pain Points.

VISION, VALUE & DELIVERABLES:

Capture your high-value customers and create a strategic plan to grow your retail industry.

Proposal document details:

• Current gaps and requirements
• High-level recommendation for optimized use of Customer Insights
• 360-degree view of all customers
• KPI, Measures & Segments
• System architecture as per the current environment
• Integration with different power platform apps, Dynamics 365 apps & Microsoft Teams
• Best practices for security
• AI and custom ML models

NOTES:

** Proposal will be provided 1-2 weeks of completing the assessment. Please come prepared with supporting information to aid in a mutually successful discussion about your business needs per the above agenda.

** Restrictions may apply for Free Assessment. Please contact Cloud 9 Infosystems to find out if your organization qualifies for this free engagement.