Field Service Assessment and Discovery by Velosio

Velosio shines with a team of business operational and vertical experts within the clients’ C- Suite. We first assess operational, process, and KPI maturity, and then align a project charter with the client stakeholders that outlines financial ROI, critical success factors, and resulting financial outcomes.

We drive business outcomes for our clients, including speed to deployment, strong user adoption, simpler solution scaling and upgradeability, reduced TCO, and alignment with a broader roadmap. Velosio maps out this IP to the clients’ needs with our Operational Maturity Assessment during the sales process.

Fields Services Engagement Model is not a single solution. It’s a cohesive collection of Advisory, Implementation, and Support Services supported by our Intellectual Property around Deployment Models and Accelerators that reduces project risks and accelerates timelines. All built on Microsoft Dynamics 365 Field Service, Azure, and Teams, Power Pages, Power BI, Power Automate with RPA, Virtual Agents, Customer Insights, and AI.

• Catalyst Engagement: Velosio engages through a Catalyst engagement, which consists of two steps: a. Field Service Operational Maturity Assessment b. Field Service Discovery
• Field Service Operational Maturity Assessment:

• Assess your team's operation maturity level.
• Objectively rate your operations in 5 domains across 17 competencies using Veloso's proprietary Field Service Operations Maturity Rubric.
• Identify areas of strength, opportunities for improvement, and articulate the business impact of improving operational maturity

• Field Service Discovery
• Perform day-in-the-life analysis for a Field Service Technician
• Evaluate your existing system.
• Identify current process and system gaps that keep you from advancing to the next maturity level in high value.
• Provide a Gap Closure Inventory, budgetary range for the project, and a tailored system demonstration

Next Steps

So, let’s set the bar high. Sign-up today for your Free Operational Maturity Assessment to get started: https://go.velosio.com/field-service-operational-maturity-assessment/