Windows Evergreen Process: 10-Wk Implementation

Microsoft (365) regularly provides new upgrades and changing features to Windows (Enterprise) that may require IT and user training. The idea of Windows Evergreen is to perform software updates at shorter intervals. Windows Evergreen is not only a new approach to software updates, but also has an impact on IT processes. Additionally, to monthly security updates, Windows feature updates are now released at least once a year, increasing the support complexity in many environments. Adapted to this frequency, it is necessary for companies to roll out the published updates much faster than before in order to stay in the support lifecycle and benefit from the feature updates. Due to adjusted support periods, it is also necessary to regularly update existing devices to a current Windows version by implementing the upgrades. New processes and work routines in the Windows Evergreen upgrade process need to be defined. sepago establishes the Windows upgrade process procedurally structured based on blueprints and templates to establish efficient and effective upgrade workloads. The purpose of designing and defining the new processes is to integrate the regularly occurring workflows in an ITSM tool or process database in order to perform future upgrades in a plannable and efficient manner.

Benefits of the Windows Evergreen approach:

• Overview & foresight operations
• Structured designed workflows
• Build internal operation model
• Meet requlatory requirements
• Clear interfaces with external partners
• Constant development with automation