Dynamics Repair Center
por HSO Innovation
Maximize fix Percentage & increase Service Engineer Productivity
Most companies see their in-house workshop as a cost center with Dynamics Repair Center you can turn it into a profit center!
Business solutions to improve your workforce efficiency and service revenue
To meet customer demands with the service organization, companies must ensure that the right technician is enabled with the right time and the right parts to provide the result of issue resolution. The best service organizations have taken the next step in scheduling. They have evolved from reactive scheduling to predictive forecasting on when service objects arrive at their workshop.
- Increase your workforce productivity and fix the percentage
- Improve your workshop management and in-house service capabilities
- Enhance the efficiency of service and operational performance
- Higher customer satisfaction and retention levels
- Increased service revenue creation and cost containment
Repair Center work order management:
customers worldwide rely on Dynamics Repair Center to support their daily
in-house service business processes. Dynamics Repair center supports your
service organization by featuring complaints and warranty, repairs and periodic
maintenance. At the same time, you have direct access to all the data you
need regarding service objects, resources, contracts and logistics. Within your
service center or workshop, you can execute work orders across several
stations. For all well-organized service workshops. Enabling
handling service requests & initiating service activities within your own
These service objects can vary from a single object to a complicated installation consisting of many objects and components in a flexible multi-level ‘as maintained’ structure. You have several ways to register these objects related to the service you want to provide including a graphical object builder for the complex structures. The object master file is also the single source of information regarding historic operational and financial information.