Essentials for Housing CE

por Hitachi Solutions Europe Limited

Essentials for Housing – Further enhances Dynamics 365 to support the housing market.

Hitachi Solutions offers the prospect of a genuine end to end solution for Housing Associations. Our solution seamlessly joins together the back office with the front office of your business to create a single solution, with a single version of the truth. This makes for an outstanding operational flow using familiar and intuitive software and creates an exceptional user experience.


Your customers increasingly expect a self-service experience when contacting you. It is more convenient for them and, ultimately, more efficient for you. Hitachi Solutions and Microsoft Dynamics 365 have partnered to develop an integrated self-service portal and integrated omni-channel capability to support this change in customer behaviours. We provide a suite of business processes covering the key services and functions delivered to provide an accelerated implementation experience. 
These sit across the full range of services and functions including: 
• Repairs
• Lettings
• Customer Account Management (including arrears)
• Anti-Social Behaviour 
• Permissions

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