Kyruus Connect for Microsoft Dynamics

por Kyruus

Web-based provider search and scheduling application for call center agents.

Kyruus Connect technology brings provider Search and Scheduling together to enable patients to access the care they need. When paired with the Microsoft Dynamics CRM, patient support or call center agents are able to seamlessly navigate patient and provider information, to find and schedule the right care.

  • Provide call center agents the power to search for in-network providers, view real-time provider availability and schedule appointments directly into the EHR.

  • Take the guesswork out of finding a precise provider with dynamic smart search. Agents are able to search by clinical keyword, speciality, name, or practice group. They will be aided by typeahead search categories to further refine information.

  • Effectively route patients to providers who meet each patients’ clinical needs. A comprehensive provider results page provides details to guide patients based on logistical requirements, personal preferences and more.

  • Display in-depth guidance on scheduling instructions to centralize spreadsheets, sticky notes and other offline reference information with detailed in-app scheduling notes.

  • Provide an end-to-end access strategy with seamless integration with Microsoft Dynamics CRM. By combining detailed patient data available in the Microsoft Dynamics CRM with robust provider, location and availability data found in Kyruus Connect Search and Schedule, agents can deliver a seamless experience for patients.

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