Preços Uma compra adicional pode ser necessária
Create and escalate seamlessly any email to a ticket in Zendesk Support
There are times when an email meant to be for support was sent to you or you would need to take an email conversation and create a support ticket out of it to handle your customer’s concern more efficiently and also collaborate with support team members. Zendesk Support for Outlook integration let you do this seamlessly by enabling you to copy any existing email including its attachments and create a ticket in Zendesk Support.
With just a few clicks you can create a new ticket in Zendesk from any email. Have control over the ticket by setting its status, type and priority to get the right attention needed from your support agents.
You will be prompted to log-in or create a Zendesk account during the initial use of the add-in.
Funcionalidades do aplicativo
Quando esse aplicativo é usado, ele
- Pode enviar dados pela Internet
- Esse aplicativo pode ler ou modificar o conteúdo de qualquer item na sua caixa de correio e criar novos itens. Ele pode acessar informações pessoais, como corpo, assunto, remetente, destinatários ou anexos, em qualquer mensagem ou item de calendário. Ele pode enviar esses dados a um serviço de terceiros.
Visão geral
By getting this product, I give Microsoft permission to use or share my account information so that the provider can contact me regarding this product and related products. I agree to the provider's termos de uso and política de privacidade and understand that the rights to use this product do not come from Microsoft, unless Microsoft is the provider. Use of termos is governed by separate privacidade and {4}.